Refund policy

Refund Policy for Dewberry IT Analytics LLC

Last Updated: June 1, 2026

Monthly Subscription ($29.99)

  • All subscriptions are billed monthly in advance

  • You may cancel at any time from your account dashboard

  • No refunds for partial months — cancellation takes effect at the end of your current billing period

  • You will retain access to the Service until the end of your paid billing cycle

Free Trials (if offered)

  • If a free trial is offered, you will not be charged until the trial period ends

  • Cancel before the trial ends to avoid the $29.99 charge

Billing Errors

If you believe you were charged incorrectly, contact us within 60 days of the charge. We will investigate and issue corrections if warranted.

Service Downtime

We do not offer refunds for temporary service interruptions. Our liability is limited as stated in our Terms of Service.

How to Request a Refund

Contact us at (502) 300-6758 or via your account dashboard. Refund determinations are made at our sole discretion, consistent with this policy.